Case Study: Captain Edith Strong Essay

Captain Edith Strong is the first woman to be promoted to captain. She has fagged 18 years working through the ranks to achieve this high of a position in her force and she is familiar with the internal problems her post has a problem with. All the patrol officers believe they have a heavy workload and complain that they go from one incident to the next and spend too much(prenominal) time generating reports. The patrolmen fell that they have to cut corners to get their previous investigations completed because the time consumed generating reports. The patrol officers do not interact with each other except during shift change and roll c all told. A cartoon shows that the telephone circuit is viewed as dissatisfying, morale is low, response time is long, the number of citizen-initiated complaints is up, much officers atomic number 18 filing disablement claims, and employee turnover is exceeding projections. Captain Edith Strong is now in a position to commit a difference to create a solution program that meets the needs of the department and the employees (More, Vito, & Walsh, 2012,).WHAT PHILOSOPHICAL APPROACH DO YOU BELIEVE CAPTAIN STRONG SHOULD TAKE IN CARRYINGOUT THIS PROJECTAbraham Maslows progression possibility and hierarchy of needs for law of nature administrators need to identify unfulfilled needs of their subordinates, this tip over help develop why police officers perform they way that they do. Then the management must create incentives that will make their officers perform better than marginally. Police administrators need to recognize what is needed by subordinates for personal growth such as job self esteem, encouraging self development, and career advancement (More, Vito, & Walsh, 2012,).David McClellands Acquired Needs possible action came up with three basic needs in human cosmoss. One that human beings have a need to be successful. Two humans have a need for socialization individually and in social groups. Three human beings also have a need for or strive for violence in controlling the behavior of others. These three needs exist in all people all of the time and these three motivate people to act on their jobs (More, Vito, & Walsh, 2012,).Typically most employees who move police officers want to help people, have a high value of community service because they know that being a police officer they will not become rich. The police officer does not hate the work that they do but the opposite, they like the physical and mental effort it takes to do the job. Police officers rambling self direction and most time self control in order to complete their jobs. In this case study there is no motivation, potential for development, and capacity to assume responsibility in their agency because of the workload each patrolman has to achieve the agencys goals (More, Vito, & Walsh, 2012,).WHAT SPECIFIC MOTIVATIONAL STRATEGIES WOULD YOU RECOMMEND THAT SHE SHOULD determineJob enrichment is designed to counteract th e negative impact of specialization by building motivating factors into job content. Captain Edith Strong should use job enrichment as one process of her tools for motivational factor on the job. The captain elicit remove some controls thepatrolmen have like allowing patrolmen to work together while even maintaining accountability and responsibility of each person for his/her own work. Grant additional authority to the patrolman in their area of responsibility. Encourage autonomy in decision making as it relate to the job being done. Allow more difficult tasks to be performed by patrolman not normally handled said patrolman when they have the help they need. Last the captain should assign patrol officers into highly specialized tasks to become display case matter experts (More, Vito, & Walsh, 2012,).E.R.G. THEORY IS NOT APPLICABLE IN THIS INSTANCEClayton Alderfers Existence, Relatedness, and Growth needs (ERG) would not work in the instance with Captain Edith Strong problem. ERG theory is built on three tenets, need-escalation principle, Satisfaction-progression theory, and frustration-regression principle. The satisfaction-progression principle is when a lower level need has been meet the employee will desire for satisfaction for a high level need and currently with Captain Strongs agency there is not every time for a patrolmen to go after a higher level need. Since there is not whatever time to achieve higher level needs, there is no expectation of getting help with their preliminary investigations to stop cutting corners to get their work done then the patrolman have to be satisfied with the lower level needs of just getting their job done and going home (More, Vito, & Walsh, 2012,).HOW meditate ENLARGEMENT OR JOB ENRICHMENT IS APPLICABLE IN THIS CASEWhen it comes to job enlargement the authors view is that more officers need to be hired if the budget can support it. More officers need to be use to take some of the stress of not being able to commun icate with likeminded people on the job. Having mortal else to work with will make the paperwork get done more quickly while preliminary investigations can get the necessary time needed to be completed properly without cutting corners. Having a big pool of patrolman means that Captain Strong can assign some of the patrolmen into more demanding positions to become specialized (More, Vito, & Walsh, 2012,).Job enrichment will only work in this case study when all the patrolmen are working together and not independently. When the patrolmen are able to help each other out on their assignments, report writing, and their preliminary investigations then they will able to get their work done in a less stressful manner giving each patrolman a feeling of satisfaction. Each employee will feel satisfied at the end of the day when they have help to complete their tasks which will give them a feeling of well being which is job enrichment (More, Vito, & Walsh, 2012,).ReferenceMore, H.W., Vito, G. F., & Walsh, W.F. (2012). _Organizational Behavior and Management in__Law Enforcement_ (3rd ed.). Retrieved from The University of Phoenix eBook array database